My blackberry froze while updating software dating in stoke on trent

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"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability," Apple said in a statement.

"The problem was quickly resolved and we apologize to those customers.

If you’d like to take the initiative into your own hands, make sure to get the nod of approval from your IT department, and skip to Step 3 below. For those of you who have already downloaded and installed the latest version, checking if there’s a device software update available is as easy as pie.This can save lots of space you can use later for installing apps, games, etc… Next time a new update is available we’ll send you an email – you’ll never have to check manually for updates again.After you’re done, it’s just a matter of clicking “Finish” in the summary screen. You have successfully updated your smartphone and it should now be running the latest available Device Software.The phones are fully charged so it's not a low battery.Have tried connecting through Blackberry Link on desktop but it won't recognise the phones since the new phones are not associated with our Blackberry ID's - it still only recognises the old phones - also it can't connect to the new phones because they are still updating software.

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